Supporting Construction, Property Development, Property Management businesses

one brick at a time

Sound familiar?

Forgot to reply to customers?

“Sorry, Karen, your email about the ‘urgent fix’ got buried under a mountain of unread newsletters and spam.”

Or maybe your website still says “Happy New Year 2019”?

Might be time to fix that!

Contractors not turning up?

“Ah, the classic game of ‘Where’s Wally,’ but it’s your contractor and the site’s empty…”

Budgets are way over?

“Budget? Oh, you mean that thing we blew two weeks ago? Yeah, it’s somewhere over the rainbow now.”

Maybe we can help?

  • Project Support

    *Helping to coordinate projects and manage milestones, deadlines and timelines

    *Managing or issuing team schedules / jobs to ensure in the right place and coordinated with subcontractors

    *Communicating with suppliers and ensuring deliveries are on time

    *Helping with health and safety checks, compliance paper work etc

  • Customer Management

    * Helping monitor emails and the calendars to ensure no one is waiting for replies, and customer service is high quality

    * Send reminders to vendors, contractors, clients etc

    * Handle complaints or issues

    * Following up with inquiries and scheduling calls / visits - to help with conversions

  • Admin Support

    *Creating, writing and sending contracts

    *Ensuring records are up to date, projects are updated and nothing drops off the radar

    *Draft proposals and quotes for new projects

    *Assisting with Tender enquiries / applications

    *Helping with health and safety checks, compliance paper work etc

  • Finance

    * Sending and chasing Invoices

    * Keeping a record of expenses and tracking them against the budget

    * Ensuring subcontractors and suppliers are paid in line with budget and cashflow

  • Marketing Support

    * Social media management to help promote the business

    * Website updates - Make sure services, portfolio, pictures, contact details etc are all up to date

The Benefits of Outsourcing

  • Pay for what you need - it's flexible, increase and decrease support as needed

  • No costs for holiday pay, sick pay or pension contributions

  • No overheads - Save on office space, equipment etc

  • No recruitment hassle - skip the time-consuming process of advertising and onboarding

  • Less commitment - No long-term contracts or redundancy processes

  • No down time payments - We are paid by the hour, so we only bill for the work we do. No need to cover the costs of slow period or down days.

  • Can cancel any time

What’s the process?

Step 1

Discovery

Discovery Call
Questionnaire
Pain points
Budget
Capacity
Skills Required

Step 2

Planning

Hours required
What will be delivered
Timescales
Expectations
Commitment
Financials

Step 3

Delivery

Delivery on agreement
Introduction to VC
Monthly check-in calls
Holiday cover if required
Flexible agreements
Quality reviews

Monthly retainer Packages

Ad hoc - £36 per hour

15-20 hours - £34 per hour

21-40 hours - £33 per hour

41-60 hours £32 per hour

All new agreements will have a £120 onboarding and admin fee.

Additional Managed Service is optional. £150 per month.

Bespoke Packages - Please contact me for any other hour requirements.