Supporting Construction, Trades, Property Development & Property Management businesses

One brick at a time

Sound familiar?

Forgot to reply to customers?

“Sorry, Karen, your email about the ‘urgent fix’ got buried under a mountain of unread newsletters and spam.”

Or maybe your website still says “Happy New Year 2019”?

Might be time to fix that!

Contractors not turning up?

“Ah, the classic game of ‘Where’s Wally,’ but it’s your contractor and the site’s empty…”

Budgets are way over?

“Budget? Oh, you mean that thing we blew two weeks ago? Yeah, it’s somewhere over the rainbow now.”

Maybe we can help?

  • Project Support

    *Helping to coordinate projects and manage milestones, deadlines and timelines

    *Managing or issuing team schedules / jobs to ensure in the right place and coordinated with subcontractors

    *Communicating with suppliers and ensuring deliveries are on time

    *Helping with health and safety checks, compliance paper work etc

  • Customer Management

    * Helping monitor emails and the calendars to ensure no one is waiting for replies, and customer service is high quality

    * Send reminders to vendors, contractors, clients etc

    * Handle complaints or issues

    * Following up with inquiries and scheduling calls / visits - to help with conversions

  • Admin Support

    *Creating, writing and sending contracts

    *Ensuring records are up to date, projects are updated and nothing drops off the radar

    *Draft proposals and quotes for new projects

    *Assisting with Tender enquiries / applications

    *Helping with health and safety checks, compliance paper work etc

  • Finance

    * Sending and chasing Invoices

    * Keeping a record of expenses and tracking them against the budget

    * Ensuring subcontractors and suppliers are paid in line with budget and cashflow

  • Marketing Support

    * Social media management to help promote the business

    * Website updates - Make sure services, portfolio, pictures, contact details etc are all up to date

The Benefits of Outsourcing

  • Pay for what you need - it's flexible, increase and decrease support as needed

  • No costs for holiday pay, sick pay or pension contributions

  • No overheads - Save on office space, equipment etc

  • No recruitment hassle - skip the time-consuming process of advertising and onboarding

  • Less commitment - No long-term contracts or redundancy processes

  • No down time payments - We are paid by the hour, so we only bill for the work we do. No need to cover the costs of slow period or down days.

  • Can cancel any time

What’s the process?

Bringing in support can feel like a big step - especially if you’ve never done it before. Our process is designed to make things feel clear, calm and pressure-free from the very start.

We’ll guide you through each stage, explain what’s happening and why, and make sure everything feels right before moving forward. There’s no obligation, no pushy sales approach, and no guesswork - just honest conversations and a clear plan.

  • (Discovery, without the pressure)

    This is where we get to know you and your business.

    We’ll talk through:

    • What’s currently feeling heavy or frustrating

    • Where your time and energy are going

    • What’s getting in the way of growth or headspace

    • Your readiness to bring in support

    • Capacity, budget and expectations

    • The skills, experience and working style you need

    Most people don’t know exactly what they need yet - that’s completely normal. This call is about finding clarity, not making decisions on the spot.

  • (What support actually looks like)

    Once we understand your needs, we map out a clear plan.

    This includes:

    • Defining the type of support required

    • Mapping deliverables and priorities

    • Estimating time and capacity

    • Setting realistic timescales

    • Agreeing expectations and financials

    • Painting a clear picture of what working together will look like

    Everything is transparent, practical and tailored to your business.

  • (People matter - so we get this right)

    Support works best when there’s trust and chemistry.

    We carefully match you based on:

    • Skills and experience

    • Personality and communication style

    • How you like to work

    • The pace and complexity of your business

    You’ll meet your potential Virtual Colleague before anything is final, so you can be confident the fit feels right.

  • (Getting started - and moving forward)

    Once matched, we get to work.

    This stage includes:

    • Onboarding and getting embedded in your business

    • Clear priorities and ways of working

    • Ongoing delivery and support

    • Regular check-ins and reviews

    • Monitoring what’s working and adjusting as needed

    As things settle, most clients start to feel lighter, clearer and more in control. Support can flex and evolve as your business does - we’re here for the long term, not just the start.

Work With Us
Work With Us

Monthly retainer Packages

Ad hoc - £36 per hour

15-40 hours - £35 per hour

41-60 hours £34 per hour

Additional Managed Service is optional. £150 per month.

Bespoke Packages - Please contact me for any other hour requirements.