“Great things in business are never done by one person. They’re done by a team of people.”

The people you work with matter - a lot

At The Virtual Colleagues, our support is delivered by a carefully selected collective of experienced virtual professionals, each bringing their own skills, strengths and working styles. We don’t believe in a one-size-fits-all approach, which is why we take time to match the right people to the right clients - based on personality, experience and how you like to work.

Our Virtual Colleagues are trusted, adaptable and deeply invested in the success of the businesses they support. They work as an embedded part of your operation, building strong relationships and providing consistent, reliable support - without ever feeling faceless or transactional.

You won’t just be assigned support. You’ll be working with real people who care about what you’re building.

Hi, I’m Jess - founder of The Virtual Colleagues.

I’ve been doing this work for over nine years, supporting business owners and leaders as they grow, scale and figure out how to do business without burning themselves into the ground. I set up TVC because I could see how many brilliant people were trying to carry everything alone - and thinking something was wrong with them when it felt hard.

I love working with inspiring, growth-orientated people and creating real impact - giving people their headspace back, helping businesses thrive, and watching things finally click into place. I’m a list-lover, a systems thinker, and a people pleaser through and through (working on that), which means I care deeply about doing things properly - sometimes a bit too much. Sound familiar?

I’m a business owner too. I get it.

Our People

Monet Goode

Laura is skilled in the art of executive assistance and business support. With a refined touch and an eye for detail, Laura is one of our best!

Laura brings a wealth of experience providing top-tier support to executives. Her proactive approach ensures that every administrative task is executed seamlessly, allowing executives to navigate their responsibilities with ease. Laura specialises in working with neurodiverse business owners to help them get back on top of their workload and restore work life balance.

Laura Gane

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Emmett Marsh

Having over 10 years experience in project management and administrative roles, I am no stranger to ensuring a task is completed on time.

My biggest professional achievement was supporting the growth of a start-up civil engineering company, leveraging my business administration skills to propel it towards success.

Continuously striving for self-improvement, I actively seek opportunities to expand my skill set and knowledge base, ensuring that I can offer enhanced support to my clients.

Natalie Cook

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Nicola Downs

With 13 years of experience as a qualified teacher and over 20 years in theatre and the arts, I have a unique skill set of instructional design, technical proficiency, and creativity.

I am a problem solver by nature, and my favourite part of my virtual assistant role is figuring out your tech stack, and creating optimised workflows.

Outside of work, family means everything to me. I strive to help business owners reclaim their time to spend with loved ones.

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Many clients feel overwhelmed with the endless tasks they don’t have time for or don’t enjoy doing. I step in to handle these tasks so they can focus on growing their business and serving clients.

I provide general admin, social media support, website updates, business & personal travel bookings, meeting & event support and more.

Clients value my solution-focused approach, focusing on creating a business that runs efficiently, with a to-do list under control and operations that just work.

Charlotte Murrell

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As a self-confessed Disney adult, I help business owners get visible and grow with social media. Usually fuelled by snacks and tea (Yorkshire of course).

By understanding the foundations of what you’re offering, the problem you’re solving and for who, you can make marketing feel aligned with what you’re passionate about.

Too many times social media can take over everything. You start to feel detached from your core passion and client focus, so you need someone you can trust to be there for you.

Markie Reeds

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Hadassah Massarano

I help busy professionals stay organised, focused, and productive.

From managing calendars, emails, and client communications to organising projects, preparing reports, and coordinating operations, I provide reliable support that keeps everything running smoothly.

What sets me apart is my proactive approach, strong organisational skills, and ability to anticipate needs before they arise. I pride myself on being a trusted partner who’s responsive, adaptable, and committed.

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I’m Emma, a freelance virtual assistant and writer from Cornwall. I have over 15 years of experience running and supporting small businesses with administration, operations and content creation.

After spending over a decade building my own brand, I understand the realities of entrepreneurship and bring a practical, organised approach to marketing, admin and day-to-day support.

My writing has appeared in BBC Travel, The i Paper and Derbyshire Life.

Emma Truscott

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VA specialising in Construction / Property - With almost a decade on the job experience and within administrative roles within the industry, working directly with business owners on projects from £500k to £14.5m in various locations across the country.

I can help with contracts administration, procurement, tender enquiries / applications, client communication, supplier relations, client proposals / document preparation, programme support, ⁠Invoice reconciliation / Invoice sending, Staff and contractor management, O&M manuals and much more.