Our Services
What’s the process?
Bringing in support can feel like a big step - especially if you’ve never done it before. Our process is designed to make things feel clear, calm and pressure-free from the very start.
We’ll guide you through each stage, explain what’s happening and why, and make sure everything feels right before moving forward. There’s no obligation, no pushy sales approach, and no guesswork - just honest conversations and a clear plan.
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(Discovery, without the pressure)
This is where we get to know you and your business.
We’ll talk through:
What’s currently feeling heavy or frustrating
Where your time and energy are going
What’s getting in the way of growth or headspace
Your readiness to bring in support
Capacity, budget and expectations
The skills, experience and working style you need
Most people don’t know exactly what they need yet - that’s completely normal. This call is about finding clarity, not making decisions on the spot.
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(What support actually looks like)
Once we understand your needs, we map out a clear plan.
This includes:
Defining the type of support required
Mapping deliverables and priorities
Estimating time and capacity
Setting realistic timescales
Agreeing expectations and financials
Painting a clear picture of what working together will look like
Everything is transparent, practical and tailored to your business.
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(People matter - so we get this right)
Support works best when there’s trust and chemistry.
We carefully match you based on:
Skills and experience
Personality and communication style
How you like to work
The pace and complexity of your business
You’ll meet your potential Virtual Colleague before anything is final, so you can be confident the fit feels right.
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(Getting started - and moving forward)
Once matched, we get to work.
This stage includes:
Onboarding and getting embedded in your business
Clear priorities and ways of working
Ongoing delivery and support
Regular check-ins and reviews
Monitoring what’s working and adjusting as needed
As things settle, most clients start to feel lighter, clearer and more in control. Support can flex and evolve as your business does - we’re here for the long term, not just the start.
Matched with the perfect VA-delegation has never felt so easy.
Dave Plunkett, founder of Collaboration Junkie, shares how The Virtual Colleagues connected him with a VA who just gets it. With the right match, handing over tasks became seamless-giving Dave more time to focus on what he does best.
Finance & Accountants
Legal
Marketing & Communication
Industries
We work with any and all industries providing high quality business support. Visit the landing pages to read about your industry and how we can help.
Coaching
HR & People Development
Property & Construction
Neurodivergent Owners
Tech
Professional Services
Our Services
The very nature of what we do, means not all of our services can be listed as they differ from client to client. Here are some of the most common areas we support in…
Business Support
Business & Personal Administration
Calendar & Inbox Management
Travel Arrangements
Data Management
Chasing invoices/payment
Document/Presentation creation
Event Planning
Project Management
Launching new products/services
Property Development
Organising Fundraisers
Developing processes/procedures
System Migration / System Set Up
Rebranding implementation
Automating your business
Marketing Support
Social Media Management
Website Building / Design
Digital Marketing and Automation
Design and Marketing
Email Campaigns
Copywriting / Content creation
Other Services
Research
Procurement/Sourcing
Finance Support
Tech Support
Recruitment
Our services can be very specific to individual clients, however we have created a detailed services list to help you understand more clearly the more common support we provide.
If you require a different type of support, please feel free to reach out to find out if it is something we can facilitate.
“Jess has transformed our business support functions with her creative talent and extensive PA/EA experience. Her ability to find solutions to problems I’m not even yet aware of is one of the reasons why I’m proud to have her on our team”
- Michael Johnson-Ellis
CEO and Co-Founder of My Surrogacy Journey
How do I know if I actually need a VA?
If you’re feeling overwhelmed, stretched, disorganised or stuck working in the business rather than on it - support will likely help.
Many of our clients come to us not knowing exactly what they need yet. That’s completely normal. Helping you work that out is part of the process.